Questions parents ask
Frequently asked questions
Quick answers about No Chimney? No Problem!, the Elf #9 builder, the teacher program, the coloring book and how to reach us.
How does Santa get into a house with no chimney?
That is the question at the heart of No Chimney? No Problem!, NOXNOP’s animated Christmas short for children around ages 5–8 and their families. A child wonders how Santa can visit a home with no chimney, and the film answers with a playful, musical reminder that imagination has more than one way in. The comforting idea for any family without a chimney: there is always another way.
What is No Chimney? No Problem!?
It is an animated Christmas short of about 12 minutes, created by NOXNOP, produced in Los Angeles, and written and directed by Marilyn Magness. It follows a child who worries that Santa cannot visit a home with no chimney, and features eight elves, Santa, an original song and a full musical score.
What age is it for?
NOXNOP stories are made for children around ages 5–8 and the grown-ups who watch, listen and color with them.
Where can I watch No Chimney? No Problem!?
The film is on the NOXNOP YouTube channel. You can also listen to the complete story as an audio adventure and hear the original song on Spotify, Apple Music and YouTube Music.
What is Elf #9?
Elf #9 is you. NOXNOP’s story has eight elves (Jingles, Skates, Gumdrop, Bows, Tootles, Cinnamon, Ribbons and Squiggles). In the free Elf #9 builder, a child or grown-up designs a ninth elf who looks like them and joins the team. Making and downloading your elf is always free.
Can Elf #9 look like my child, including a wheelchair or hearing aids?
Yes. The builder lets you choose hairstyle, facial hair, skin color, hair color, eye color, glasses, nose and mouth. Under My Gear you can add any number of items, or none: a wheelchair, a hearing aid, a prosthetic leg or a prosthetic arm.
Does the Elf #9 builder keep my child’s name?
No. A name is optional, stays on your device and is only added to the pictures you download.
Can I put my Elf #9 on a mug, card or tee?
Yes, for grown-ups shopping for the family. Download your “Elf only” picture, then add it to a mug, holiday card or tee on Zazzle. Products are sold, printed and shipped by Zazzle.
Are there free resources for teachers?
Yes. The free English Teacher Program inspired by No Chimney? No Problem! is a 13-page kit for ages 5–8, with flexible support for children learning English as an additional language. No signup is required.
Is there a No Chimney? No Problem! coloring book?
Yes. The coloring book has 31 pages with Santa, Grandma and the eight elves, and a final page where you draw yourself as Elf Number Nine. It is for little artists ages 5–8 and the grown-ups who join them, and it is sold on Amazon.
Who do I contact about press, licensing or partnerships?
Email [email protected]. The press kit includes the logline, synopsis, credits, key art, stills, logos, soundtrack information and approved links.